The impact of COVID-19 on communication, community engagement and accountability: perspectives from stakeholders, communicators and audiences

Author(s)
Betz, M. and Eveleigh, M.
Publication language
English
Pages
62pp
Date published
24 Jul 2022
Type
Research, reports and studies
Keywords
Accountability and Participation, Comms, media & information, COVID-19, Engaging with affected populations
Countries
Australia
Organisations
CDAC Network

The COVID-19 pandemic has shaped humanitarian discourse and action since early 2020. It shone a spotlight on the critical importance of effective dialogue and communication, on the need for accurate and informed information, and the value of engagement in developing communication that ensures access by all affected.

This study sought to identify changes to the communication, community engagement and accountability (CCEA) landscape as a result of the COVID-19 pandemic. Five key trends were identified and recommendations offered for forward planning.