Humanitarian quality assurance-Sierra Leone: Evaluation of Oxfam’s humanitarian response to the West Africa Ebola crisis

As part of a wider organisational undertaking to better capture and communicate the effectiveness of its work, Oxfam has developed an evaluative method to assess the quality of targeted humanitarian responses. This method uses a global humanitarian indicator tool (HIT), which is intended to enable Oxfam GB to estimate how many disaster-affected people globally have received humanitarian aid that meets established standards for excellence. Equally importantly, it enables Oxfam GB to identify the areas of comparative weakness on a global scale that require institutional attention and resources for improvement. This tool consists of 15 quality standards, with associated benchmarks, and a scoring system. It requires documented evidence, complemented by verbal evidence, to be collected and analysed against these benchmarks. A score is generated for the programme’s results against each standard and as a cumulative total. This report applies the HIT evaluation methodology to the Oxfam Sierra Leone Ebola Crisis Response.